My dad isn’t a business man; nor have I ever heard him say the word “networking”.

In fact, if he ever reads this, he’ll probably crack a joke and pick on me for writing this.

The truth is, however, when it comes to relationship building, I can’t think of anyone who does it better.

Here are a few things I’ve picked up from him over the years that can be used to build and develop a meaningful business relationship with someone.

A good business relationship goes beyond social media

My dad doesn’t have any online “social” profiles. It’s just not his thing, I guess.

What makes a good boss?

Is it how they communicate with employees? Is it their background and experience that matter most?

Or perhaps it’s a mix of different characteristics that determine a good boss?

To gain some insight into these questions, let’s turn to the “world’s best boss” himself; Michael Scott.

A good boss listens and respects employees

If you’ve watched The Office before, you know that Michael Scott values his employees.

While his methods (if you want to call them that) are a bit unconventional, he goes out of his way to let the office know they’re important.

Do you know why companies are willing to invest so much money in customer service?

It’s because they know that good customer relations can generate a nice return.

In my experience, building competencies around customer service and continually improving your customer relations is one of the best ways to grow a small business.

Here are a few insights into how you can improve your company’s customer service capabilities. Keep in mind that your support process need to fit into your marketing and sales process.

Layout your ideal customer service process

The first thing you’ll need to do is layout your ideal customer service process. This is, essentially, what you will want to work your way up to once you have the resources to do so.

One of the most common business challenges faced by new businesses is generating enough money during the first couple of years to stay in business.To increase your chances of your business beating the odds, I would strongly recommend that you consider providing a service that generates recurring revenue.

Here are some tips and insight into how you can use recurring revenue to grow your small business.

What is recurring revenue?

For the purpose of this article, let’s think of recurring revenue in terms of a subscription pricing model.

Let’s face it, building business credibility is essential for growing a small business. Unfortunately, many times small business owners miss easy opportunities to seize the moment.

Here are a few simple tricks to improve your business credibility through your website.

Content is king

When potential clients have questions, most likely they are going to turn to search engines to help them find the answers. If your website comes up first in the search rankings it gives you an opportunity to engage that person and prove to them you’re a credible source.

Just the fact that your site came up first will likely improve your business credibility.